Technical Support
Same-day technical and operational help from industry experts who know your firm’s setup.
About
Your dedicated support team.
Magister is Tort's dedicated support team for your firm. Our industry experts that specialize in technical support, firm training, customer success, and client assistance. They are available for your firm and your clients any day of the week.
Tort
Our experts
Industry-leading AI experts for your firm.
Technology is moving faster than ever. Personal Injury firms should be focused on helping seriously injured victims and their families, not worrying about falling behind in the technology landscape or struggling to keep up with the latest AI tools and techniques.
Tort created Magister: a world-class team of in-house support, trained by industry-leading AI experts educated at the University of Southern California Viterbi School of Engineering.
Our job is to support your firm so you can have peace of mind that your team is always running smoothly with the latest industry-leading technology and you can focus on what matters most: helping seriously injured victims and their families.
Offerings
What Magister Covers.
Four offerings under one named team, available to your firm 7 days a week.
Firm Training
Live, instructor-led working sessions with an expert who tailors every minute to your team's needs. Real people, real expertise, real results.
Customer Success
Data migration assistance, quarterly reviews, and goal-setting to ensure you are getting the most out of Tort.
Client Assistance
Technical support for your firm's represented clients, to make sure everything runs smoothly.
Your dedicated support
A dedicated team your firm can rely on.
Technical Support
Same-day resolutions from the named team who knows your firm by name. Available every day of the week.
7 days a week
Available every day of the week — your firm gets the same named-team help on weekends as it does on weekdays.
Same-day resolution
Technical issues resolved inside posted hours, 365 days a year.
Industry-leading experts
Industry-leading AI experts educated at the University of Southern California Viterbi School of Engineering.
Instructor-led training
Live, instructor-led working sessions with experts who tailor every minute to your team's needs.
Quarterly reviews
Proactive adoption guidance from a named success partner who tracks your firm’s outcomes.
The Magister Atrium
Bring Magister to your firm.
Talk to us about a custom demo, or sign in to get started. Your dedicated support team is available any day of the week.
Can’t sign in? Email us at support@tort.ai